Customer Story

Smart Solution Connectivity

The Challenge

EPIC iO, a technology company that provides innovative AI and IoT solutions for local governments and communities to enable smart city initiatives was working with a single wireless carrier to provide internet to enable their solutions. Robust, ultra-fast wireless capabilities are imperative, as many customer solutions are outside, or in locations where wired service isn’t an option.
 
One major challenge for EPIC iO was the overall cost per GB across all locations; they were purchasing SIMS and data directly from one provider and couldn’t source from other ISPs. Additionally, EPIC iO had no visibility into customers’ data usage, so they could not monitor usage and control costs.
 
Some customer deployments utilized very little data, so the cost per GB was extremely high. Finally, EPIC iO was locked in with one carrier and needed the flexibility to bring in certain providers that had better coverage for certain customer locations.

  High data costs

  Single-source carrier

  Inconsistent connectivity for wired service

  Lack of data usage insight

The Solution

EPIC iO switched from its high-profile provider as it’s preferred wireless partner for a number of reasons. EPIC iO was more cost-effective in purchasing data through a plan, which lowered the cost per GB. Additionally, EPIC iO also offered visibility into monthly data usage, giving IntelliSite insight into how much data their clients were using to best fit their needs.
 
Finally, EPIC iO was able to offer cross-carrier pooling, providing customers with the best wireless connection option for their area, in addition to its primary carrier. Best of all, the implementation was quick and seamless. EPIC iO transferred over existing lines, so no new SIM cards needed to be installed.

  4G / 5G

  Data management

  Cross-carrier data pooling

  Ruggedized equipment

  Pre-engineered for every site

The Implementation

A Fully-Managed, Integrated Solution

SmartSolution-CaseStudy

The Result

%
Additional savings, more closely aligning data purchased and data consumed
%
Savings through a rate-to-rate comparison
%
Cost-savings delivered

"We had the same plan for all lines deployed. Some of our deployments used very little data so our cost per GB was very high. With EPIC iO we can tailor each GB plan to the actual usage. This allows us to more effectively manage our costs and price our products in the market"

— Ken Mills, CEO, EPIC iO

"Since switching to EPIC iO, our operations have been incredibly streamlined. Not only do we receive the best possible internet connection for each location, but the integration was painless and we now have detailed, real-time insights into our network that allow us to make intelligent business decisions."

— Christopher Jenkins, Director of Professional Services and Delivery, EPIC iO

"Smart resource utilization and cost containment are key financial strategies. With EPIC iO as a single-source provider, we no longer require multiple internal resources to deploy and manage multi-carrier wireless connectivity. Most importantly, we have full visibility into real-time usage and costs, giving us the agility needed to profitably price and deliver EPIC iO solutions."

— Steve Martin, CFO, EPIC iO

Executive Summary

EPIC iO was able to lower their data purchasing costs, better understand monthly customer data usage to align with deployments, avoid vendor lock-in, and gain access to data pooling across multiple carriers. Through a fast and efficient implementation process, EPIC iO’s customers now have access to reliable, ultra-fast wireless connectivity to support their innovative AI and IoT solutions.

Network connection technology in the city, with 5g internet networking sign