Customer Story

How Friant’s digital transformation regained visibility and control over its large critical infrastructure

Who is Friant?

Friant is a public water utility serving 16 million Californians in 20 irrigation districts and over one million acres of highly productive land. It is centered around a 192-mile canal infrastructure built in the 1940s.

The Challenge

  • Aging Infrastructure

    It was hard to monitor and control remote dams, locks, and other assets.

  • Intermittent Communications

    The aging radio infrastructure caused data to be intermittent and delayed

  • Limited SCADA Visibility

    It was not possible to reliably issue SCADA commands

  • Identifying Physical Security Threats

    Friant has many remote, and vulnerable sites that were exposed to threats

  • Monitoring New Attributes

    There were new things Friant wanted to monitor like water levels and water quality

The Solution

  • Secure 4G/5G Network

    The 400/800 MHz radios were replaced with Cradlepoint routers for reliability and speed

  • Autonomous Surveillance System

    The system used AI to identify threats without false alarms

  • New IoT Sensors

    Additional Internet of Things (IoT) sensors were introduced to increase situational awareness

  • Replaced Auto Dialers with Cellular

    Cellular connectivity improved reliability and transmission cost

Key Points

Friant’s digital transformation was a four-part process:

1. 4G/5G Cellular connectivity was delivered via Cradlepoint modems

2. An IoT gateway integrated existing SCADA equipment and added new sensors

3. An edge compute platform (UIG) ran high-definition cameras with AI for an autonomous surveillance system

4. All the information was presented through DeepInsights™ in a single pane of glass


Unified solution in a single pane of glass
Sites with block houses under management
Extended range of IoT Sensors

"We now have full control and visibility of our assets across the entire geography and can anticipate and intercept developing threats before they become real problems”

— Friant Water Authority