EPIC iO Stands For:
Extreme Ownership
As a company and individuals, we recognize that we work together with others to solve our customers’ and partners’ needs. Whether in the forefront or behind the scenes, we believe the highest level of accountability is what we can place on ourselves to do our part proactively, completely, and correctly, owning our roles above and beyond to delight our customers. And when things sometimes don’t go as planned the first time, we own fixing it entirely and without complaint.
Problem Solving
We have a solutions mindset. Rather than reactionary responses or quick fixes, we take the time to understand and diagnose desired outcomes. Our focus is on the real problems, not just symptoms, so we can come up with the right solution, implement, and follow up on the solution to confirm the problem is solved. We use this process to not only solve business problems but also to work internally to remove roadblocks and improve how we deliver better; never satisfied that there isn’t a better way.
Integrity
Truly having integrity means being honest and showing consistent and uncompromising adherence to strong moral and ethical principles and values as individuals and as a company.
Customer Success
A single action does not ensure our customers and partners are successful or delighted. Having a clear process of anticipating our customers’ and partners’ challenges or questions and proactively providing solutions and answers to those issues before they arise. We will endeavor, together, to ensure our partners and customers successfully leverage our technology and solutions.
Innovation
Not a one-time effort, innovation demands eagerness, and aptitude to uncover new and better ways to do things for the marketplace and internally. Innovation is not limited to the act of making, inventing, or producing something but can be a process and how to do things more simply. Innovation can come from anywhere in the company or our ecosystem. Innovation must be realized with creativity and determination. Our people think outside the box to create incremental enhancements as well as radical transformations.
One Team
When working together, we all win. We lean into Diversity throughout the organization, ensuring we bring a myriad of backgrounds, ideas, and perspectives to everything we do. Honest feedback, mutual respect, and personal openness are encouraged. Sharing the load whenever possible, we focus on recognizing each other’s contributions. We win as a team; we lose as a team.
Executive Team
Ken Mills
Chief Executive Officer
Steve Martin
Chief Financial Officer
Tami Booth
Chief Commercial Officer
Michael Knight
Chief Digital OfficerLeadership
Bob Banerjee
VP, Products
Ron Ireland
President, IoT Connectivity Sales
Maureen Donovan
VP, Advisor Channel Sales
Skyler Stewart
VP, AIoT Sales
Greg Dettinger
VP, Sales Engineering